INDIVIDUAL ONLINE REPUTATION MANAGEMENT

Don’t like what the online world says about you? We can help you take control.

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BUSINESS ONLINE REPUTATION MANAGEMENT

No business should suffer from a bad online reputation. Together, we fix it.

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REFRAMING REPUTATIONS

Ctrl+Alt+Del Reputation Management strategically helps businesses and individuals mastermind the way the digital world portrays them. We work fast to CONTROL the situation. We delete, suppress and challenge negative content on Google and other search engines. In turn, we reframe and reset the information, seeding out ALTERNATIVE, positive content in its place. Via this time-tested process, we essentially DELETE the initial issue.

Take CONTROL of your reputation online

Provide ALTERNATIVE positive content

DELETE negative information

Take Control Of How The Online World Portrays You

An attack on your reputation, either personal or organisational, can be devastating. We know that. However if you take immediate action, together we will immediately deploy all the tools in our arsenal to fix the situation, and often reframe your stature to the positive.

Frequently Asked Questions

  • What is online reputation?

    Online Reputation is simply the reputation of an individual, service, product or a company in a digital space like the internet. It’s how the public perceives you or your company by reading reviews online, searching related keywords and viewing the top search results on Google, Bing and other search engines. It’s the way people talk about you or your business on social media.

    The main keyword here is “perceived” as online reputation can be managed. Agencies like Ctrl+Alt+Del Reputation Management can help manage online reputation so that potential customers, employees and employers perceive you or your company in a positive light.

    At the end of the 1990s search engines became widely used. The popularity of the internet introduced new marketing and branding opportunities. Where once journalists were the main source of media content, blogs, review sites and social media gave a voice to consumers regardless of qualification. Public relations became part of online reputation management (ORM). ORM includes traditional reputation strategies of public relations but also focuses on building a long-term reputation strategy that is consistent across all web-based channels and platforms. ORM includes search engine reputation management which is designed to counter negative search results and elevate positive content.

  • What is online reputation management (ORM)?

    ORM or O.R.M is simply an abbreviation of Online Reputation Management.

  • What is online crisis management?

    Online crisis management is the process by which a company or an individual deals with a disruptive and unexpected event that threatens to harm the organisation or its stakeholders.

  • Do you work for businesses or individuals?

    Ctrl+Alt+Del Reputation Management helps both companies and individuals with their online reputation needs. Companies like hotels, restaurants, schools, law firms and online stores all need help with online reputation management. From removing negative search results about the business or managing bad reviews – we can fix it.

  • What is the best way to check my online reputation?

    A quick and simple way to check your online reputation is to Google your name or company name or your product. Scroll down Google and look at the links indexed for your keyword. Is this content positive or negative? How would the public perceive it? Ctrl+Alt+Del Reputation Management can provide a more detailed ORM audit for you on request at no cost. Simply contact us today.

  • Can I just not use the internet to avoid being online?

    Sadly not, information about you (or your company) will exist online regardless of you avoiding or not using the internet yourself. We live in an ever growing digital world where much of our day to day information is online.

  • Can you remove personal information from the internet?

    In most cases personal information about you can be removed from the internet. If it can’t then Ctrl+Alt+Del Reputation Management has a unique set of processes and tools available to suppress and hide mis-information. Drastically removing the reach of the content.

  • What is the best way to fix negative search results?

    Having negative information in search results can have a negative impact on your personal and business life. Ctrl+Alt+Del Reputation Management works with you to fix it. The best way to fix negative search results is to either control the information you see online, provide alternative information or simply delete it. Hence our company motto; Take CONTROL of your reputation online. Provide ALTERNATIVE positive content. DELETE negative information. Ctrl+Alt+Del Reputation Management.

  • Should our business have a crisis management plan?

    Absolutely YES! No matter how much of a good company you have, a negative event can happen at any time to any business. Being prepared is the key to swiftly and efficiently handling any crisis. This is essential in a fast moving online world. Don’t have a crisis management plan? We can build one for you. Simply contact us today.

  • Can you repair business reputation online?

    Absolutely YES! We can repair your business’s reputation online. From fixing reviews on Google, Amazon, Yelp, Trustpilot to removing false or negative content on search engines like Google, Yahoo and Bing.

    We’ll provide you with detailed reporting so you can see month on month the impact of our online reputation management work. By repairing your business’s online reputation you will notice an increase in website traffic and revenue.

  • Can you repair personal reputation online?

    Absolutely YES! No matter what the issue is, we can help you! From removing or suppressing false or negative information on Google to providing positive PR to sprinkle the top pages of Google, Bing and Yahoo with positive and interesting content – giving you that reputation you deserve.

  • How do you suppress negative information?

    ​​Defamation law, Intellectual Property Right law, Mediation, Personal Branding/Search Engine Suppression, positive PR, positive content creation are all some ways to suppress unwanted information online. Our dedicated team of online reputation experts will advise you on the best route to success. Together we can fix it.

  • How long does online reputation management take?

    Depending on the scope and depth of your negative or false information found online, repairing your reputation online can take between 3 and 12 months. As online reputation experts we will provide a timeline that has success benchmarks along the way.

  • Can you remove my mugshot from the internet?

    Your mugshot is all over the internet and it’s ruining your life. You know you’ve made mistakes, but now you’re being punished for them forever.

    The problem with mugshots online is that they are searchable by name, so once someone searches for your name on Google or Bing, there it will be – a permanent record of your arrest history. And not just one mugshot either… there may be several different ones from various jurisdictions! So even if you were arrested years ago, or in another state entirely, the damage to your reputation can last forever.

    We can help! Our team of experts has been helping people remove their criminal records from the internet since 2009. If we can’t get rid of every single copy of a particular image then we’ll make sure that no new copies appear on Google Images or other search engines anytime soon.”

  • Do you provide online reputation management on Bing?

    Yes we do, our team specialises in helping businesses and individuals manage their online reputations on Bing. We’ve helped over 300 clients control what comes up when people search for them on Bing.

  • Can a negative Google My Business review be removed?

    Google’s reviews system isn’t as straightforward and simple-to use as other review platforms. You can only remove a review by either flagging it yourself or upon request from the person who posted it originally, which is not always an option that will work with your business’ needs in mind! Thankfully Ctrl+Alt+Del Reputation Management can help repair or delete Google reviews for you.

  • Do customers care about the online reputation of my business?

    Yes they do. In fact a company’s reputation is responsible for 63% of a company’s market value. 52% of consumers won’t buy from a business that has fewer than four stars. Less than 5% of people will view past page one of Google, if the content on page one is negative about you or your business then this needs to be addressed. In a recent study 65% of people trust the information they find on Google as “the correct information” despite the fact that it could be incorrect or misleading.

  • Can you remove photos, images and video from the internet?

    A negative image of your brand or yourself can have a devastating impact on your online reputation, revenue and credibility.

    The good news is that there are some steps you can take to remove an image from Google. You need to act quickly, however, because once something is posted online it’s nearly impossible to contain it. We’re experts at removing damaging images from Google search results and burying them so they no longer appear in the top 10 search results for your name or business name. Our team has successfully removed more than 10,000 pieces of visual content from Google (and other search engines), including photos, videos and memes with high-quality copywriting services that boost organic traffic and drive sales growth for our clients!

  • How do I measure the success from hiring Ctrl+Alt+Del Reputation Management?

    We provide reports that show you a “before, during and after” campaign visibility from your reputation management campaign. Every month we will update you on the tasks completed, the positive impact of our campaigns and the next steps.

  • Who will be my point of contact at Ctrl+Alt+Del Reputation Management?

    You will have a single point of contact, your dedicated Reputation Specialist, they will lead a full technical team to execute your reputation management campaign. They will be the point of contact for day to day communication, accounting, reporting and on-going support.

  • What is a reputation management strategy?

    Reputation management is a strategy you can use to control what information about your company or yourself that gets shared online.

    Your reputation is one of the most important assets you have as a business owner or individual, but it’s not easy to protect. If people are talking about you or your brand online, there’s no way for you to be sure they’re saying good things. And if they’re saying bad things? You might not even know until it’s too late!

    By hiring our team at Ctrl+Alt+Del we will help you develop an effective reputation management strategy that keeps the conversation going in a positive direction while protecting your brand from negative or inaccurate comments. We’ll also monitor social media channels on your behalf so that any time someone mentions or talks about your business, we’ll get notified immediately and address any issues before they become big problems. With us on board as part of our team, you won’t have to worry about anything except running your business.

LEARN MORE ABOUT ONLINE REPUTATION MANAGEMENT

Reputation really is everything. Market share, future customers, the price people are willing to pay for your product or service and your ability to recruit the talent you need. All of this hinges on the critical value of your hard-earned reputation.

In our view, the term ‘online reputation’ is redundant in this day and age. Your online reputation IS your reputation, yet in the digital era, nothing protects your brand, and therefore your reputation, from criticism.

This may be good from a freedom of speech, and a consumer power’ perspective. However this open world can leave you, your organisation and therefore your reputation, vulnerable.

The online world can be unfair and even a single negative piece of information, one bad review or the posting of false content can have a devastating impact on a business or individual. A rogue customer, a competitor or an unexpected crisis will leave you open to attack and you can be unfairly defamed and undermined, leaving you in an uncertain ‘tailspin.’

We exist to ensure that immediate control can be regained and your reputation restored in every required way.

Online reputation management is a critical task, but it’s also one that can be difficult to do on your own.

It can be hard to know where to start when you’re trying to manage your online reputation. There are so many different platforms and search engines, and it can be difficult to keep track of all the negative content that’s out there.

Ctrl+Alt+Del Reputation Management is here to help. We specialise in online reputation management and we know how to get your positive content to rank higher than the negative content. We’ll work fast to control the situation and seeding out positive content in its place.

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